Privacy

Your night is yours.
So is your data.

Last updated · June 15, 2026

Ssup helps you meet real people doing real things, right now. That only works if you trust us with where you are and how you feel — so this is the plain-language version of what we collect, why, and the controls you hold. No dark patterns, no selling your location.

01What we collect

We try to collect as little as possible and only what makes a Crossing actually happen. Here's the full list:

You give us

  • Account basics — the name and email from your Google or Apple sign-in, your display name, your age (optional), and any photos you add to your profile. We do not collect your phone number.
  • Emergency contact (optional) — if you choose to set up the SOS feature, the name and phone number of a trusted contact you enter. It's used only to alert that person (with a location link) when you trigger SOS, and you can change or remove it anytime.
  • Your pulse — how you feel and what you're up for. These are short-lived signals, not a permanent profile.
  • Verification — a one-time selfie check so other people know you're a real human, not a bot.
  • Messages — the temporary chat inside a Crossing, kept only while the plan is live.

We collect automatically

  • Location — your approximate, blurred position so we can show what's happening near you (see section 02).
  • Device & usage — device type, app version, crash logs, and basic interaction events that keep the app stable.

02Location & blurring

Location is the heart of Ssup, so we treat it with extra care. We never show your exact location to other users. Your position is blurred to a neighborhood-level area before anyone else sees it, and distances are shown as rounded ranges ("1.2 km apart"), never precise coordinates.

You control location access from your device settings at any time. If you turn it off, the live feed simply stops — the rest of the app keeps working.

Plain version

Other people see roughly where you are, never the dot on the map. We don't keep a history of everywhere you've been, and we don't sell location data to anyone — ever.

03How we use it

Every piece of data above is used for one of these reasons, and nothing else:

  • To build your Compass — the short list of real moves ranked by overlap with your pulse.
  • To create Crossings when two pulses line up nearby.
  • To keep you safe: verification, abuse detection, and SOS.
  • To keep the app running — fixing crashes, preventing fraud, and improving reliability.
  • To send you the notifications you've opted into (a Crossing, a plan starting soon).

We do not use your data to build advertising profiles, and we don't run third-party ad networks inside Ssup.

04Sharing & disclosure

We don't sell your personal information. We share it only in these limited cases:

  • With other users — only the profile details and blurred location you choose to make visible.
  • With service providers — vetted partners who host our servers, send notifications, or verify identity, all bound by contract to protect your data.
  • For safety & law — if we're legally required to, or to protect someone from imminent harm.
  • In a business transfer — if Ssup is ever acquired, with notice to you and the same protections carried over.

05Safety & verification

Verified-humans-only is a privacy feature as much as a safety one. Your verification selfie is used to confirm you're real and is not shown publicly. We retain safety-related records (reports, blocks, SOS events) longer than ordinary data so we can act on patterns of abuse and protect the community.

06Pulses & retention

Ssup is built to forget. By design, most of what you share is ephemeral:

  • Pulses fade automatically within about 2 hours, so the feed is always honest and never a permanent record.
  • Crossing chats exist only while the plan is live and are removed shortly after it ends.
  • Account data is kept while your account is active. You can delete your account anytime from Settings → Account & Security → Delete account; deletion takes effect after a roughly 3-month grace period, during which you can cancel and restore it, after which your account is removed — except where we must retain limited data for legal or safety reasons.

07Your rights

Wherever you live, you can:

  • Access a copy of the data we hold about you.
  • Correct anything that's wrong.
  • Delete your account and associated data.
  • Withdraw consent for location or notifications at any time.
  • Object to or restrict certain processing.

To delete your account, open Ssup and go to Settings → Account & Security → Delete account (it takes effect after a ~3-month grace period you can cancel anytime). To exercise any other right, email us at what@ssup.social and we'll respond within 30 days.

08Security

We encrypt data in transit and at rest, limit internal access to a need-to-know basis, and review our systems regularly. No service is perfectly secure, but we work hard to keep yours safe and we'll notify you promptly if a breach ever affects you.

09Age & eligibility

Ssup is strictly for people 18 and older. We don't knowingly collect data from anyone under 18. If we learn an account belongs to a minor, we'll remove it.

10Changes to this policy

We'll update this page when our practices change and revise the "last updated" date above. For material changes we'll give you clear notice in the app before they take effect. Continuing to use Ssup after that means you accept the updated policy.

Questions about your privacy?

We'd genuinely rather hear from you than have you wonder. Reach our team directly — a real human reads every message.

what@ssup.social